“For Your Travel Insurer” — Official Documentation Summary (§41)
This page certifies the licensing, diagnostic standards, and 4-part documentation format issued by Thamel International Medical & Travel Health Clinic Pvt. Ltd. (NMC-INST-4460-KTM) for international travel insurance adjusters and assistance companies.
1. Facility & Medical Licensing Verification
- Legal Entity Name: Thamel International Medical & Travel Health Clinic Pvt. Ltd. (Thamel Clinic)
- Facility Registration: NMC-INST-4460-KTM (Licensed Outpatient Medical & Diagnostic Center)
- Attending Physicians: All examining physicians hold active registrations with the Nepal Medical Council (NMC).
- Location: Chaksibari Marg, Thamel, Kathmandu 44600, Nepal
- Medical Records Verification Desk: info@thamelclinic.org · Tel: +977-9747726036
2. Contents of Our 4-in-1 Claim Packet
- Attending Physician Medical Report: Patient identity, passport number, symptom onset date, vital signs (BP, HR, Temp, SpO2), physical exam findings, clinical assessment, and official WHO ICD-10-CM diagnosis codes.
- Itemized Official Tax Invoice: Line-by-line breakdown of consultation, laboratory tests, IV infusions, and dispensed medications in both Nepali Rupees (NPR) and USD equivalent, stamped "PAID" with POS credit card slip or cash receipt.
- Signed Generic Prescription: International non-proprietary (WHO generic) medication names, strengths, dosing regimens, and duration.
- Laboratory & Diagnostic Reports: Objective pathology/hematology results (e.g., Stool microscopy, CBC, Quantitative CRP, Dengue NS1/IgM, Urinalysis, ECG) and Airline Fit-to-Fly / Unfit-to-Fly certificates where applicable.
Submitting the Claim
The claim packet includes this insurer sheet — the clinic credentials, service descriptions, and formatting that answers the adjuster's questions. Submit it with your receipt, consultation notes, and diagnostic reports; the complete package processes faster than the claim that requires follow-up documentation requests.
Claim submission checklist
- Itemized receipt — every charge listed
- Consultation notes — diagnosis and treatment
- Diagnostic reports — labs, imaging results
- This insurer sheet — clinic credentials and coding
- Any insurer-specific forms — completed per their requirements
If the Claim Stalls
Denied or delayed claims often need specific additional documentation — a clarification letter, a coding correction, a supplementary report. Contact us with the insurer's request; we provide what is needed to move the claim forward.
The Sheet Cost
Insurer information sheet — the free (the printable that helps the claim). For the insurer-facing documentation, the provided that costs nothing.
The Claim Value
Claim value — the itemized receipt that the sheet supports (the reimbursement that may exceed the consult fee). For the insured, the documentation that is the payoff.
The Free Sheet
Insurer sheet — the free (the provided that is the documentation). For the claim, the submitted that is the paperwork.
The Claim Value
Insurer-sheet claim — the reimbursed (the documented that enables the ~$40-400 recovery). For the insured, the supported that is the value.
What is the insurer information sheet?
A document designed for insurance claim submission — the clinic's details, credentials, service descriptions, and billing codes formatted for insurer requirements. Provide it with your claim to expedite processing.
How do I use this with my insurance?
Submit it with your claim documentation — the sheet provides the clinic credentials, service descriptions, and standard coding that insurers need to process claims. It answers the "who treated you" question before it is asked.
Does my insurer accept this clinic?
Most travel insurers accept our documentation — the clinic is a registered medical facility with international-standard record keeping. For specific network questions, contact your insurer; for documentation that supports claims, we provide it.
What if my insurer needs more information?
Contact us — we provide additional documentation, clarification letters, or direct communication with insurers when claims require it. The claim that stalls for missing information can often be resolved with a specific response.
Is this sheet required for my claim?
Not always — the claim packet (receipt, notes, reports) is the core documentation. The insurer sheet supplements it with the clinic credential information some insurers require. When in doubt, include it.
